![]() ![]() View the job description, responsibilities and qualifications for this position. This role oversees and performs clerical and administrative support tasks assisting the Collections Management Team. Apply for the Job in Director, Portfolio Management Strategy at Pittsburgh, PA. They assist in training employees, monitoring progress, and coaching them to cultivate the knowledge and skills to provide excellent service to customers. I now have more knowledge of supervisory, management to add to my over 25+ years in customer service related jobs to future employers.A Coach works with a group of Collections Specialists in support of their day-to-day phone responsibilities. Was Thankful for the experience and knowledge I acquired and the ability to multitask and stay compliant and efficient to clients criteria. You never know what type of personality you'll get on a call and the demographics of where their from, but able to resolve any issues. Making the call from customers a one stop call. ![]() The best part of working was problem solving. To make a difference everyday to customers all over the USA. Chris Hibbitt Analyst at CardWorks Pittsburgh, PA. Customer Service Associate at CardWorks New York City Metropolitan Area. The ability to assist customers with their Cares, Questions and Concerns. Data Operations Analyst CardWorks Jan 2022 - Present 1. The pay rate hourly was compatible with the standard for customer service resolutions advisor. We offer exciting and diverse career opportunities in a variety of areas that include challenging projects, stimulating work and an environment open to new. Open policy to address any cares and concerns. Management open for suggestions and new ideas. The entire office cleaned daily! Access to parking lot with no additional fees. The break room was equipped with comfortable seating and television. The ability to work independently as well as working amongst my peers. ![]() Director of Operations and Onbase Workflows at CardWorks Servicing, LLC. Unlimited overtime and 4 day 40hrs work week! The work environment was family orientated, So it was a pleasure training new employees as well as long term employees that needed assistance to comply with the clients objective, policy and procedures. Service Desk Analyst Technical Solutions Rep II. 2 Pittsburgh, PA 15219 (South Shore area) +7 locations Monongahela Incline. So i guess they just want you sit blankly at your desk like a robot.Ĭo-workers are friendly but this job ages you quickly. View jobs CardWorks Servicing Careers and Employment Work wellbeing Results. You will also be tasked to work a weekend day of your choosing, which seems unnecessary since the call volume is very low and you will be reprimanded for being on your cell phone. if you do not read the script down to the last word you will be penal. They do offer incentive for doing well on your call monitoring each month. Prepare to get cursed out when you can't give them $100 boost on the their card! The day to day you are mainly fielding calls from broke people with terrible credit trying in inch out every dollar on their high interest plastic to make poor life decisions. Most of the class was spent combating IT issues which left us under prepared into the field. Firstly, the training class was very unorganized - puzzled why doing an in person / hybrid training would be both sufficient and practical. ![]()
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